Siebel Training

Siebel Core Consultant Course


The Siebel 8.1.x Integration course teaches participants about a variety of strategies to integrate Siebel applications with other applications. Participants learn about Siebel Enterprise Application Integration (EAI) technologies that support a variety of integration approaches (data exchange using integration workflows, web services, and data federation). Participants then learn how to implement point-to-point integrations using these strategies. Mind Bird Solutions training program will help in learning some techniques and general approaches to application accessibility.


 

What you will learn

 

 

 

This Siebel 8.1.x Core Consultant Course is a 25-day course that teaches you how to install and configure a Siebel Gateway Name Server, Siebel Enterprise, Siebel Server, Siebel Web Server Extension, Siebel Management Server and Agent, Siebel Developer Web client and Siebel Tools. Expert Oracle University instructors will walk you through multi-server installation, multilingual installation and LDAP support configuration through a combination of instruction and hands-on practices.

 

 

 

Learn To:

 

 

 

Install Siebel CRM Software.

 

Configure objects using Siebel Tools.

 

Administer, monitor and deploy Components.

 

Configure workflow, task UI and the inbox

 

Use SmartScript, Data Validation Manager and State Model.

 

Understand basic performance tuning.

 

Use Application Deployment Manager (ADM) to deploy application customizations to other Siebel Enterprises.

 

Deploy required ActiveX controls for High Interactivity clients.

 

Configure application components, parameters and configuration files.

 

Use the command-line server manager interface, logging and event notification.

 

Gather diagnostic information using Siebel Application Response Measurement (SARM).

 

Troubleshoot common tool errors.

 

 

 

Benefits to You

 

 

 

Implementation team members will develop the technical knowledge and skills to install, configure and administer Siebel CRM applications in this comprehensive course. Taking this course will help you ensure a smooth and rapid installation of a Siebel Enterprise and the related Siebel CRM components.

 

 

 

Additional Topics

 

 

 

You'll also learn how to use Siebel Tools to configure user interface layer objects, business layer objects, data layer objects, access control, repository deployment and user properties. The final section addresses Siebel business services, Workflow, Task UI, Assignment Manager, Inbox configuration, Smartscript, State Model and Data Validation Manager.

 

 

 

  Please Note

 

 

 

Instead of scheduling this as one course in 3 consecutive weeks, some countries schedule the 3 component courses separately:

 


Siebel 8.1.x Installation and System Administration (5-days)

 

Siebel 8.1.x Tools (5-days)

 

Siebel 8.1.x Business Automation (5-days)

 

 

 

Audience

 


Administrator

 

Application Developers

 

Developer

 

Support Engineer

 

Technical Administrator

 

Technical Consultant

 

 

 

Related Training

 

 

 

Suggested Prerequisites

 

Siebel 8.0 Fundamentals

 

 

 

 Course Objectives

 

 

 

Configure alternative authentication mechanisms, such as LDAP, within a Siebel Enterprise

 

Migrate application customizations from one Siebel Enterprise to another

 

Monitor a Siebel Enterprise by examining log and performance information files

 

To configure drilldowns, picklists, and multi-value groups

 

To configure object layers to meet business requirements

 

To extend the database tables in a Siebel application to meet business requirements

 

Install and configure a Siebel Enterprise with one or more Siebel Servers and languages

 

To deploy a configured repository

 

Assign business data efficiently using Siebel Assignment Manager

 

Create, test, and deploy Siebel workflow processes and tasks

 

Use Siebel SmartScript to script employee interactions with customers

 

Build validation rule sets for Siebel Data Validation Manager

 

Enable Siebel Inbox access for existing data types

 

Adjust application parameters to improve performance

 

Install and configure additional Siebel CRM components, such as the Siebel Management Agent and Server, Siebel Tools, and the Siebel Developer Web client

 

Manage a Siebel Enterprise by modifying component parameters and editing configuration files

 

 

 

 Course Topics

 

 

 

Installing a Siebel Enterprise

 

Installing Siebel Management Agent and Server

 

Installing Tools and the Developer Web Client

 

Configuring Multiservers and Languages

 

Siebel Architecture

 

System Monitoring

 

Application Deployment Manager (ADM)

 

Performance Considerations

 

Check in/check out, projects, and object definitions

 

Templates, Applets, Views, Screens, and Applications

 

Business Components, Fields, Joins, Links, and Business Objects

 

Data Model, tables, indexes, mappings, and case insensitivity

 

Drilldowns, toggles, picklists, and multi-value groups

 

Access control, user properties, repositories, and troubleshooting

 

Siebel Business Services

 

Siebel Workflow Processes and Run-Time Events

 

Siebel Universal Inbox

 

Siebel Data Validation Manager (DVM)

 

Task UI

 

SmartScripts

 

State Model

 

Assignment Manager


To find out Mind Bird Solutions' Siebel training program and expertise, contact Mind Bird Solutions today.

Our Brand